Copyright (c) 2023, Intercom, Inc. ([email protected]) with Reserved Font Name "Lato". This Font Software is licensed under the SIL Open Font License, Version 1.1.
Fera Help Center
Go to FeraDashboardDevelopersStatus
English
Go to FeraDashboardDevelopersStatus
English
All Collections
Management
Management

Managing reviews, photos and videos from customers

Jay El-Kaake avatarJameela G avatarAkilah G. avatar
By Jay and 2 others3 authors15 articles

Managing Reviews


Verified Reviews
Product Reviews vs Store Reviews
Permitted Reasons to Decline a Review
Responding/Replying to Reviews
How to Export Reviews
Auto-approve Positive Reviews
Request Review Update
What happens when I decline a review?
See Review History of Actions
Auto-moderation Due To Inaction
Can I modify reviews?
Automatic Approval of Reviews

Grouping Reviews


What happens if I have overlapping product groups?
Product Groups - Grouping Reviews

Customer Messages


Spam Reports
Fera Help Center
151 Charles St W Suite 100, Kitchener, ON N2G 1H7, Canada
  • Dashboard
  • Developers
  • Partner Portal
  • Website
  • Server Status
IntercomWe run on Intercom