Fera

Jay El-Kaake

Managing reviews, photos and videos from customers

What constitutes a verified review in Fera? Can I verify a review? Can customers trust reviews verified by Fera?

What's the difference between a product review and a store/company/business review?

Here are some good reasons which we allow you to decline customer review submissions from customers in Fera.

How to reply to a review in Fera so that it shows your comment under the customer's review on your site.

You can configure Fera to automatically approve reviews that are above a certain rating in your store settings.

Ask customers to update their review easily from the Fera review management interface.

Here's what happens when you decline a customer review in Fera.

See a timeline of what happened to a review by customers/admins/fera with the Review History feature.

Reviews that aren't moderated for long time may be auto-approved by the system. Here's why, what to do about it.

Customer-submitted reviews can be automatically approved in multiple ways. Here is what you need to know.

How overlapping product groups show up on your website.

How to group reviews, photos and videos for similar products so they appear together in widgets on your site.

Here's what you need to know about spam reports in Fera.

Find answers and get help from Intercom Support and Community Experts

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