Fera

What constitutes a verified review in Fera? Can I verify a review? Can customers trust reviews verified by Fera?

Verified Reviews

What's the difference between a product review and a store/company/business review?

Product Reviews vs Store Reviews

Here are some good reasons which we allow you to decline customer review submissions from customers in Fera.

Permitted Reasons to Decline a Review

How to reply to a review in Fera so that it shows your comment under the customer's review on your site.

Responding/Replying to Reviews

How to Export Reviews

You can configure Fera to automatically approve reviews that are above a certain rating in your store settings.

Auto-approve Positive Reviews

Ask customers to update their review easily from the Fera review management interface.

Request Review Update

Here's what happens when you decline a customer review in Fera.

What happens when I decline a review?

See a timeline of what happened to a review by customers/admins/fera with the Review History feature.

See Review History of Actions

Reviews that aren't moderated for long time may be automatically approved OR declined by Fera.

Auto-moderation Due To Inaction

Can I modify reviews?

Customer-submitted reviews can be automatically approved in multiple ways. Here is what you need to know.

Automatic Approval of Reviews

How to Share Fera Reviews on Social Media

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Managing Reviews

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