Fera

What constitutes a verified review in Fera? Can I verify a review? Can customers trust reviews verified by Fera?

Verified Reviews

What's the difference between a product review and a store/company/business review?

Product Reviews vs Store Reviews

Here are some good reasons which we allow you to decline customer review submissions from customers in Fera.

Permitted Reasons to Decline a Review

How to reply to a review in Fera so that it shows your comment under the customer's review on your site.

Responding/Replying to Reviews

How to Export Reviews

You can configure Fera to automatically approve reviews that are above a certain rating in your store settings.

Auto-approve Positive Reviews

Ask customers to update their review easily from the Fera review management interface.

Request Review Update

Here's what happens when you decline a customer review in Fera.

What happens when I decline a review?

See a timeline of what happened to a review by customers/admins/fera with the Review History feature.

See Review History of Actions

Reviews that aren't moderated for long time may be automatically approved OR declined by Fera.

Auto-moderation Due To Inaction

Can I modify reviews?

Customer-submitted reviews can be automatically approved in multiple ways. Here is what you need to know.

Automatic Approval of Reviews

How to Share Fera Reviews on Social Media

Jay El-Kaake

Ivona Nastova

Managing Reviews

Dashboard

Developers

Partner Portal

Website

Server Status

Status

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.