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Product Reviews vs Store Reviews

How to know the difference between a store review and a product review.

Ivona Nastova avatar
Written by Ivona Nastova
Updated this week

In Fera you can have two different types of reviews: Store Reviews and Product Reviews.

Product Reviews

Product reviews focus on a specific product. They provide feedback about the item purchased by the customer, helping other shoppers understand the quality and experience of that product.

Examples of what customers often mention in a product review:

  • Quality of the product

  • Fit of the product

  • Color of the product

  • Would you buy this product again?

  • Value for the price

  • How long the product lasted

Store Reviews

Store reviews, also called company or business reviews, focus on the customer’s overall experience with your store rather than a specific product.

Examples of things described in a store review:

  • Shipping

  • Support

  • Staff

  • Return or exchange process

  • Payment process

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