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Request Store Reviews Automatically

How to request reviews for your store and store experience

Jay El-Kaake avatar
Written by Jay El-Kaake
Updated over 3 months ago

Once you ask for product reviews, you can get Fera to automatically ask customers for a store review directly after they submit the product review(s).

Here's how:

  1. Go to Configuration > Submission Settings

  2. Toggle the "Auto-request Store Review After Order Review" switch to 'On'

  3. Click Save

Here's how it will work on your site:

Note: Fera won't ask for a store review if the customer appears unhappy (like by submitting a low rating).

When you enable this feature, you will get twice as many reviews from happy customers!

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