Fera

How to automatically request reviews from customers using an automatic review request.

Automatically Request Reviews

How to Test a Review Submission

How to request product or store reviews upon order delivery?

Automatically Request Reviews Upon Delivery

How to request reviews/photos/videos from existing customers at once.

One-time Review Requests

How to request reviews for your store and store experience

Request Store Reviews Automatically

How to use quick links to ask customers for a store review or product review.

Quick Review Links

How to get photo and video reviews from your customers.

Ask Customers For Photo & Video Reviews

Multiple options to test submitting a review

Submit a test review

Average response rate for automatic and one-time review requests.

What's the Average Response Rate for Review Requests?

How to activate the Returning Visitor Review Popup on your store.

How to Enable the Returning Visitor Review Popup

How to cancel or send scheduled messages?

Send Now and Cancel Option Now Available in Messages

Turn on phone number collection to send SMS Review Requests on Shopify

How to Enable Phone Number Collection on Shopify

Turn on phone number collection to send SMS Review Requests on Wix

How to Enable Phone Number Collection on Wix

Check if a customer is eligible to receive SMS review requests from Fera.

How To Check If A Customer Has A Phone Number In Fera?

Vasko Ikonomov

Jay El-Kaake

Ivona Nastova

Setting up Review Requests

Dashboard

Developers

Partner Portal

Website

Server Status

Status

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.