The average response rate for review requests can vary from one online store to another.
However, based on our data, we can firmly state that the average response rate for review requests is 8.3%.
The number can go up and down based on many things, including when the request was sent, how was the experience of the shopper, the specific niche you're in.
Average Response Rate For Review Request (By Industry)
Speaking of niches, let's see the average response rate for review requests for each industry.
Art and Photography: 7.1%
Adult: 15.9%
Automotive: 9.9%
Beauty and Cosmetics: 8.7%
Books and Magazines: 9.9%
Construction and Industrial: 9.1%
Dental: 3.2%
Digital Assets: 5.8%
Electronics and Gadgets: 8.8%
Fashion and Apparel: 8.5%
Food and Drink: 9.3%
General Store: 4.3%
Gift and Collectibles: 9.5%
Healthcare/Medical: 10.0%
Home and Furniture: 10.1%
Jewelry: 11.7%
Music: 6.9%
Pets and Animals: 10.9%
Plants and Garden: 14.5%
Services and Consulting: 13.3%
Software: 11.9%
Sports and Recreation: 10.5%
Stationery and office: 5.1%
Toys and Games: 11.3%
Average Response Rate For Review Request (By Platform)
Currently, there are three popular platforms, including Shopify, Wix, and BigCommerce. Let's check out the stats for each one.
Shopify: 7.2%
Wix: 12.9%
BigCommerce: 11.0%
📝 Note: These are approximate numbers and can vary based on different things!