This feature helps you collect more reviews by prompting returning customers to leave feedback on past orders. It pops up when customers who haven’t left a review come back to your store.
How Can You Enable it with One Click?
You can enable this feature with a simple one-click activation in your Fera dashboard. First, navigate to Submission Settings.
2. Then, go to Automation and toggle the option “Auto-Request Reviews for Returning Customers” to start automatically requesting reviews from returning customers.
3. Once activated, if customers don’t leave a review, they’ll see a simple popup the next time they visit your store.
Just for Shopify Users
Just for Shopify Users
Ensure the Fera pixel is active on Shopify
Your Shopify store needs the Fera Pixel turned on so the modal appears at the right time. Here's how you can do this:
1) Open the Shopify Store Admin.
2) In search bar go ahead and type "Customer Events".
3) Make sure the "Fera" pixel says "Connected".
If you can't see the Fera pixel, please try logging in and out from Shopify.
📝Note: The widget only works for customers who haven't left a review. If you have any issues activating the feature, please contact our support.