If you want to send automatic review requests after the customer receives the product, then you must follow the next steps:
Got to "Configuration > Setup > Automatic Requests"
Click on the "New Auto Request Campaign" button
Under the "Who To Send" tab, select the "Delivered (AKA Received)" option
⚠️ Note: For this feature to work, you need to have one of the supported delivery apps integrated with Fera.
ShipBob Fulfillment (Coming Soon)