There are multiple ways that your customer reviews can be automatically approved after being submitted by customers.

Auto-approve When Rating is Above Threshold

You can configure Fera to automatically approve positive reviews from your the store settings.

Option to auto-approve reviews above a certain rating threshold in Fera

To learn more about this feature click here.

Auto-approval Due To Inaction

As of March 1, 2022 any reviews that are submitted by real, verified customers that are not approved or declined by one of your staff may be automatically approved by our system.

Learn more about auto-approval due to inaction here.

I Don't Remember Approving a Review

If you don't remember approving a review then you can always check the history for the review by clicking the 3 dots on the review and clicking "View History",

Learn more about viewing review actions history from here.

Note: Reviews submitted before March 1, 2022 may not have complete history information.

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