Fera

How changing your review request schedule affects your automatic review requests.

What happens if I change the schedule for my review request trigger?

How to change the design of your review request emails.

How To Edit the Design of Review Request Emails

What is the maximum upload photo or video file size that my customers can submit?

What the max file size limit for uploads?

How to exclude customers from receiving requests.

How To Exclude a Customer From Receiving Review Requests

How to exclude review requests for certain products.

How do I exclude a product from review requests?

How to prevent Fera from requesting reviews from a product.

How To Prevent Review Requests for a Specific Product

How you can prevent Fera from sending a review request on a repeated purchase.

How do I prevent Fera from asking for reviews for a repeat product purchase?

How to find the Automatic Review Requests

Where do I find the Automatic Review Requests?

What review requests will look like for your customers.

What do review requests look like for customers?

How to customize your review request emails.

How To Customize Review Request Emails

Here's what you need to know about spam reports.

What happens if I exceed the maximum allowed spam reports?

How To Reduce Spam Reports

Ways that you can minimize receiving spam reports.

How To Minimize Spam Reports

How to send direct review links to customers.

How To Create Direct Review Links

How to automate follow up messages for reviews.

How to follow up with a customer to leave a review

Remove the 'Powered by Fera' branding from your store's review request emails.

How To Remove "Powered By Fera" Branding

View detailed analytics to see how your review campaigns are performing.

View Your Review Campaign Analytics

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