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How do I prevent Fera from asking for reviews for a repeat product purchase?
How do I prevent Fera from asking for reviews for a repeat product purchase?

How you can prevent Fera from sending a review request on a repeated purchase.

Jay El-Kaake avatar
Written by Jay El-Kaake
Updated over 2 months ago

If a customer purchased a product from your store and then made a repeat purchase of the same product, an Automatic Review Request will only be sent out again if:

  • The original product purchase has not yet been reviewed

You can ensure that a Review Request will not be sent out again (unless not reviewed) under Automatic Review Requests.

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