In Fera you can have two different types of reviews: Store Reviews and Product Reviews.

Product Reviews

Product reviews are about a specific product.

For example, if a customer bought a blue t-shirt, a product review would be about the look and feel of that t-shirt.

Examples of things described by a product review:

  • Quality of product

  • Fit of product

  • Colors of product

  • etc.

Store Reviews

A store review, also known as a company review or business review, is about the overall experience that the customer had with your business.

For example, if a customer bought anything from your store they may write you a store review that says how quick shipping was, or that your staff was really friendly to work with.

Examples of things described in a store review:

  • Shipping

  • Support

  • Staff

  • etc.

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