In Fera you can have two different types of reviews: Store Reviews and Product Reviews.
Product Reviews
Product reviews are about a specific product.
For example, if a customer bought a blue t-shirt, a product review would be about the look and feel of that t-shirt.
Examples of things described by a product review:
Quality of product
Fit of product
Colors of product
etc.
Store Reviews
A store review, also known as a company review or business review, is about the overall experience that the customer had with your business.
For example, if a customer bought anything from your store they may write you a store review that says how quick shipping was, or that your staff was really friendly to work with.
Examples of things described in a store review:
Shipping
Support
Staff
etc.