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How To Change the Discount On The Review Request Email

Change the discount on your review request.

Jay El-Kaake avatar
Written by Jay El-Kaake
Updated over a week ago

To change the discount on your review request email, you will need to edit your Automatic Review Request.


⚠️ You cannot change a discount on a one-time review request if it has already been sent. ⚠️



Step-by-Step Instructions

  1. On your Dashboard, click Configuration

    a. Then click Automatic Requests

  2. Select the desired Automatic Review Request

  3. Click the Incentives tab

    a. Click Manage Incentives if you want to use from existing incentives

    b. OR select the Pencil icon to change the existing custom discount

Click Save, once you have edited the incentive.

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