Within Fera, you can choose between the Default, chat-style theme and a Plain theme.

📝 Note: If you are a developer and/or are comfortable with Liquid and HTML syntax then you can edit the theme of the using liquid/html.

Follow these steps to change the design of your email requests:

  1. On the left sidebar, click on Requests

  2. Then click on Automatic

  3. Select Message Customization

  4. Under Theme, click on the drop-down navigation and choose:

    1. Default or

    2. Plain


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