Order review links allow you to send review requests from Klaviyo campaign emails or any other email-sending platform.
There are 2 parameters that you need to know to trigger the review submission modal and review a specific order:
order
- the order ID (not the order number)customer_email
- the customer's email as it appears on the order
The customer email parameter must match the order's data for this link to work.
Example:
The following URL will request a review of all the products in the order (and a final store review if configured at the end):
π Note: Type your store's URL in before continuing. These liquid variable {{event.extra.id}} and {{event-extra.email}} will be replace with the order ID and the customer's email, Klaviyo will process this on their end prior to sending out the email to customer.
http://[YOUR STORE URL]/?fera=review&order={{event.extra.id}}&email={{event.extra.email}}
How to Video
Step-by-Step Instructions
On your Klaviyo Dashboard:
Go to Flows
Click Create Flow
Ensure your Trigger is 'When someone Fulfilled Order'
Click on Product Review/Cross-Sell: Email 1
Then click Edit β Edit Email
Select the 'item.product.title' section
Add a Button
Select Save Content
Click Done
Finally, click Review and Turn On