Fera allows you to customize the message sent to your customers, asking them to submit a review.

You can customize the:

  • Subject line

  • Theme

  • Message templates

Theme Customization

Within Fera, you can choose between the Default, chat-style theme and a Plain theme.

To customize your messages to your customers, follow these simple steps:

  1. Go to the top menu bar or left sidebar

  2. Click on Requests

    1. Then select Automatic

  3. Choose a Campaign or Click on New Auto Request Campaign

  4. Select Default or Plain theme and write your email!

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