Skip to main content
All CollectionsTroubleshooting & FAQ (Frequently Asked Questions)Widgets
How to download photos and videos from the backend?
How to download photos and videos from the backend?

Learn how to effortlessly download photos and videos to manage your media more effectively.

Ivona Nastova avatar
Written by Ivona Nastova
Updated over a month ago

This guide explains how to easily access and download submitted photos and videos. Whether for social media, marketing, or your records, these steps will help you get the media quickly.

Step-by-Step: How to Download Customer Photos?

  1. Go to the Fera Dashboard.

  2. On the left-hand menu, click on Photos & Videos section.

3. Hover over the photo or video you wish to download.

4. Click on Download from the dropdown.

Once the file is downloaded, you can easily find it on your computer, and now you can view your media and use it as you like! πŸ“βœ¨


πŸ“ Note: The images will be downloaded in the same format they were originally submitted.
​

Did this answer your question?