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If you obtained some customer photos and videos from other sources, the best way to add them to Fera is by uploading them or adding their URLs.

⚠️ Warning: You can obtain customer photos and videos from your social media followers, but you should always ask for permission if the content is not posted to your own profile.

You can upload photos and videos from your customers that you obtained (with permission) from your social media and other sources by following these steps.

1. Go to the Configuration section in the left-hand menu.

2. Select Photos & Videos.

3. Click Add Photos & Videos

4. Choose either Customer Photos or Customer Videos

5. Add photos or videos by

After adding photos and videos manually into Fera, you'll be asked what product is associated with the photo/videos you uploaded.

This can later be used in widgets to show user-generated photos and videos on your product pages.​

After uploading images, you can crop them and touch them up directly within Fera by hitting the 'Edit' button.

💡 Tip: For the best display, we recommend always cropping customer-submitted photos to the same resolution.

1x1 is what we recommend, but as long as you're consistent, it doesn't matter.