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How do I prevent Fera from asking for reviews for a certain product?
How do I prevent Fera from asking for reviews for a certain product?

How to prevent Fera from requesting reviews from a product.

Jay El-Kaake avatar
Written by Jay El-Kaake
Updated over a week ago

In order to prevent Fera from automatically requesting reviews for certain products, you will have to exclude specific products from being reviewed by going to the Exclusions tab in Configuration.

There are two ways you can do this.

The first way to find the exclusions tab is under the When to Send tab in your Automatic Review Request campaign.

  1. On your sidebar, click Configuration < Automatic Requests

    1. You can create a new auto-request campaign or edit an existing one

  2. Under your Review Request Campaign, click on When To Send

  3. Below Conditions, select the click here button

The second way is by going to Exclusions

  1. On your sidebar, find Configuration

    1. Then go to Exclusions Filters


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