In this help article, you will learn how to display Product Questions on your product pages, so shoppers can quickly get the answers they need before making a purchase.
What is the Product Questions Widget?
The Product Questions widget is used when customers want to ask questions about an individual product, and these questions appear straight on the product page.
How to Show Product Questions
Go to Configuration > Widgets in your Fera admin, find the Product Questions in the list and click Setup Widget to begin.
2. Choose Product Detail Page as the page where you want the widget to appear.
3. Next, select Automatic and click Finish. The widget will be automatically added to your product pages.
Congratulations! Your Product Questions widget is now visible, and customers can start asking questions directly on your product pages.
Frequently Asked Questions
Can I edit or update my answers later?
Can I edit or update my answers later?
Yes, you can edit your answers anytime from your Fera admin.
Can I choose where the widget appears?
Can I choose where the widget appears?
Yes, you can decide where to display the widget, such as product pages or other pages on your store.
Do I need to approve questions before they appear?
Do I need to approve questions before they appear?
Yes, you need to review and approve questions before they are published.
Can I remove inappropriate questions or answers?
Can I remove inappropriate questions or answers?
Yes, you have full control to remove any content that doesn’t fit your store.
Do customers get notified when a new question is submitted?
Do customers get notified when a new question is submitted?
No, we do not send notifications when a new question is submitted.
Customers only receive a notification when a reply is sent to their question.