In this help article, you will find how to show Store Questions on your home page, so shoppers can easily find any answer they need before making a purchase.
What is the Store Questions Widget?
Store Questions widget allow customers to ask general questions such as shipping, policies, or services. These questions are not linked to a specific product and help provide clear information across your shop.
How to Show Store Questions
Go to Configuration > Widgets in your Fera admin, find the Store Questions in the list and click Setup Widget to begin.
2. Choose Home Page as the page where you want the widget to appear.
3. Next, select Automatic and click Finish. The widget will be automatically
added to your home page.
Congratulations! Your store questions widget is now visible, and customers can start asking questions directly on your store.
Frequently Asked Questions
Can I edit or update my answers later?
Can I edit or update my answers later?
Yes, you can edit your answers anytime from your Fera admin.
Can I choose where the widget appears?
Can I choose where the widget appears?
Yes, you can decide where to display the widget, such as product pages or other pages on your store.
Do I need to approve questions before they appear?
Do I need to approve questions before they appear?
Yes, you need to review and approve questions before they are published.
Can I remove inappropriate questions or answers?
Can I remove inappropriate questions or answers?
Yes, you have full control to remove any content that doesn’t fit your store.
Do customers get notified when a new question is submitted?
Do customers get notified when a new question is submitted?
No, we do not send notifications when a new question is submitted.
Customers only receive a notification when a reply is sent to their question.