To change the discount on your review request email, you will need to edit your Automatic Review Request.

⚠️ You cannot change a discount on a one-time review request if it has already been sent. ⚠️

Step-by-Step Instructions

  1. On your Dashboard, click Configuration

    1. Click Setup

    2. On the drop-down menu click Automatic Requests

  2. Select the desired Automatic Review Request

  3. Click the Incentives tab

    1. Select the Pencil icon to change the existing

    2. OR click Change Type to change the existing incentive type

  4. Click Save, once you have edited the incentive.

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