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Excluding reviews for products or customers
Excluding reviews for products or customers

How to exclude sending review requests for certain products or to certain customers

Jay El-Kaake avatar
Written by Jay El-Kaake
Updated over 3 months ago

If you want to exclude certain products from being reviewed or exclude sending review requests to specific customers, go to the Exclusion Filters in the Configuration.

If you want to exclude review requests across the board on your website - including not showing the “write review” link in the widgets - go to the Exclusion Filters.

  1. Go to Configuration Exclusion Filters

There are multiple product or customer attributes that can be used for exclusions.

  1. Product attributes:

    1. ID

    2. tags

    c. name/title

    d. category/collection

2. Customer attributes:

a. country

b. email

c. tags

d. notes

Here is a video on how to do a product exclusion in your store:

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