If you can’t find what you’re looking for in our help articles, or need guidance, our support team will get back to you as soon as possible - customer support is available on every plan.
1. Contact us from the app
You can easily reach us through the little chat button, located at the bottom right corner of any page in Fera's app.
If you’re not logged in, the Fera chat is also accessible on our website, so you can still start a conversation with one of our support agents.
2. Contact us by email
You can also shoot us an email anytime and one of our team members will be more than happy to get back to you:
[email protected] - For basic inquiries, support requests, or need of troubleshooting.
[email protected] - For anything related to partnerships, integrations, affiliate programs, or collaborations.
Response times
If you contact us during business hours, we usually respond within minutes or a few hours.
If messages are sent outside business hours will you receive a response within 1 business day, so you can get the assistance without long delays.