In this guide you will find easy steps to export your reviews from Hulk Reviews, format them correctly, and import them into Fera.
Step 1: Export Reviews from Hulk Reviews
Log into your Hulk Product Reviews, Navigate to the app settings, and export.
You can simply select the CSV format and download the file.
Step 2: Format the CSV File
Open the CSV file using Google Sheets or Excel.
Make sure your file is correctly structured. You can use this template file to upload your CSV.
Make Necessary Changes
Check that all required fields are filled.
Remove any special characters that might cause issues.
Save the file in CSV (.csv) format.
Step 3: Import Reviews into Fera
Log in to Fera and go to Reviews > Import Reviews.
Click Add Review and select Import/Sync Existing Reviews.
Click Upload CSV and choose your formatted file.
Done! Open your Fera dashboard to confirm all reviews are imported correctly.
Troubleshooting Common Issues
Why is my CSV upload failing?
Make sure the file is saved as CSV (.csv).
Check that all required columns are included.
Why aren’t my reviews showing?
Refresh the Fera dashboard.
Make sure Product IDs match the ones in Shopify.
Check if the reviews are linked to active products.
Why do my ratings or formatting look wrong?
Make sure ratings are numbers, not text.
Remove any extra characters that might cause errors.
If you have any questions, feel free to contact our support team.