This help article explains how to install Fera on your BigCommerce store and display customer reviews on your product pages.
Step 1: Install Fera from the BigCommerce App Store
Installation on BigCommerce is simple.
Open the BigCommerce App Store and visit the Fera app listing: https://www.bigcommerce.com/apps/fera-ai/.
Step 2: Create or Connect Your Fera Account
After installing the app:
Create a new Fera account.
Log in to an existing Fera account.
Fera will automatically sync your BigCommerce products and store data.
Step 3: Open Fera from Your BigCommerce Dashboard
After installing Fera, you can access it directly from your BigCommerce admin.
Log in to your BigCommerce dashboard.
Go to Apps > My Apps.
Find Fera in the list of installed apps.
Click on the app to open the Fera dashboard.
Step 4: Choose Where to Show Reviews
Once you’re in the Fera dashboard:
Go to the Configuration > Widgets tab.
Click + Add Widget and choose the type of widget you'd like to add.
If you want reviews to display on product pages, choose Product Reviews Widget and then select Product Detail Page as the placement option.
Step 5: Choose a Display Method
You can decide how your reviews will be placed on your store:
Automatic (Beginner) – Fera will automatically position the widget for you.
CSS Selector – You can choose a specific location using CSS customization.
HTML Tag (Advanced) – You should manually add the widget using an HTML tag.
Once you have selected the desired placement, click the Finish button.
Congratulations! Your product reviews are now live.
Note📝: If you want to show another review widget, such as a star rating or badge, you can find the setup steps here.
Need Help?
If you need any help with installation or customization, feel free to contact our support team!